Accessibility Statement

ParkTree Community Health Center is committed to providing an accessible digital experience for all patients, families, and community members. We strive to support accessibility best practices aligned with WCAG 2.1 AA accessibility guidelines and are continually working to improve the accessibility and usability of our website to help ensure patients can access healthcare information, services, and resources online.

Our website includes accessibility-conscious design and development practices intended to support usability across a wide range of devices, browsers, and assistive technologies. The website also includes accessibility support tools intended to enhance usability for users with varying accessibility needs.

Commitment to Accessibility and Non-Discrimination

ParkTree Community Health Center supports equal access to healthcare services and digital information in accordance with applicable federal civil rights and accessibility regulations, including:

• Section 1557 of the Affordable Care Act (Non-Discrimination in Health Programs and Activities)
• Americans with Disabilities Act (ADA) Title II and Title III
• Section 504 of the Rehabilitation Act of 1973
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

We are continually working to improve the accessibility and usability of our website as technologies, standards, and patient needs evolve over time.

Accessibility Standards and Practices

Our website is designed and maintained using accessibility-conscious practices intended to support usability across a wide range of devices, browsers, and assistive technologies, including:

• Compatibility with commonly used assistive technologies (screen readers, magnifiers, voice navigation tools)
• Keyboard-accessible navigation and functionality
• Alternative text for meaningful images
• Structured headings and semantic HTML for screen reader navigation
• Sufficient color contrast for readability
• Resizable text without loss of functionality or content
• Accessible online forms with labels and instructions
• Captioning or transcripts for multimedia content when available
• Responsive and resizable content

Our website also includes accessibility support tools intended to enhance usability for users with varying accessibility needs.

Visual Assistance

If you are having difficulty viewing pages on our site, the following tips may be helpful:

• Use your computer’s text-to-speech feature to read web pages aloud
• Use keyboard navigation to move through pages
• Adjust text size to improve readability
• Magnify your screen
• Customize background and text colors for better visibility
• Increase the size or visibility of your mouse pointer (Windows users)

Ongoing Accessibility Efforts

Accessibility is an ongoing process, and we continue to review and improve our website experience as technologies, standards, and patient needs evolve over time. While we strive to make all pages and content accessible, some third-party content or integrations may present occasional accessibility limitations that are outside of our direct control.

Reporting Accessibility Barriers

If you experience an accessibility barrier while using our website, or have difficulty accessing any content, service, or functionality, please contact us so we can review the issue and work toward an appropriate solution.

• Email: info@parktreechc.org
• Call (909) 630-7927
• Address: Pomona Community Health Center dba ParkTree Community Health Center 1450 E. Holt Avenue Pomona, CA 91767

When contacting us, if possible, please include:

• The webpage URL
• Description of the issue
• Assistive technology or browser used (if applicable)

Continuous Improvement

ParkTree Community is committed to ongoing accessibility improvement and regularly evaluates our digital services to support equitable access for all users.

Last Updated: May 8, 2026